Delivery and returns

Delivery and returns

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last modified on March 26th, 2021.


Delivering goods

*When sending your goods we are only partially responsible for the delivery and condition of goods when they arrive. We use a third party companies that, we think, ensure the best shipping experience, but once that package is collected from us, the responsibility lies with the courier, and we can’t impact their work in any way.
*We promise you help if you will encounter any problems regarding damaged shipments or lost shipments.
*It is only a couriers fault if shipping takes longer than it was promised, we really can’t have any impact on that.
*If courier will not take responsibility for damaged goods we promise to try to compensate your loss on our conditions and in a way that would be acceptable for both sides (Seller and Buyer). But this doesn’t mean that we will compensate the whole sum that was payed for this order.
*We are not responsible for possible import or other taxes! Every country has it’s own policy and we don’t have a possibility to know the laws of every country in the world so this is buyers responsibility to familiarize with those laws.

*We are also giving us a right for any kind of delay in sending your orders. We are often being busy with our own events which might cause a delay for up to a week. In such case we have the responsibility to inform\warn our client that a delay might be possible. But usually we are sending your orders the next working day after your order was placed.


Delivery and Payment options

Standard Shipments in Baltic States (Lithuania, Latvia and Estonia) are sent with couriers DPD or Venipak. Delivery in Lithuania takes 1-2 days and 2-3 days for Latvia and Estonia.

Standard international shipments (outside of Baltic States) are sent by a post, in Europe it takes  5-10 days to arrive, and around 10-20 days when shipping to the rest of the world (outside Europe). These are standard shipping times provided by the Lithuanian post and they can change depending on many things that we don’t have an impact on.
If you wish to receive your shipment as fast as possible – contact us. Faster shipping is possible but needs individual calculations for each order.

We need to receive full payment or at least a confirmation of your payment before we will send your goods. Payments can be made with Paypal, Paysera (use this for credit cards) or Bank Transfers.
We have a right to change our payment and delivery methods to increase quality of our services


Warranty and Returning policy

We give you 14 days to inform us if you like to return the goods that you bought from our website if you don’t like them or if they didn’t meet your requirements, the only term is that the goods that are being return have to be like new and contain all original parts and packaging. We will give your money back only after receiving our goods back and making sure that there was no damage made to the item or items you bought.
We give you 30 days to change your goods to other at the same price range or higher (with your coverage)

If you want to return the shipment – shipping cost is on you. We are sorry for this inconvenience but are a small company and this could mean a big loss for us.
We will cover all shipping expenses only if returning is made because of our fault ( for example if wrong item will be sent)

If any of your goods is damaged when it arrives (not because of the couriers fault), or if a certain part will break after a short time of usage we are always going to change your goods to new or repair it if possible. Warranty covers any sort of damage except defects or any other damage caused by negligent or improper treatment of the goods, improper installation, the use of unsuitable accessories or changes made to the original parts by the customer or a third party. Signs of wear and tear from normal use are also excluded from the warranty.